High- performing, energetic, proactive, visionary management professional possessing excellent
organizational skills, analytical and quantitative capabilities with hands-on software development,
project/program management and technical support background in fast-paced environment, 25+
years Information Technology industry experience.
Acumen in translating business requirements into technical/functional/design specification.
Devises innovative ideas and solutions to resolve business and technology challenges. Anticipate
and aggressively remove obstacles, impediments, that slow down or prevent delivering
projects/program objectives with passion. Able to deal with great ambiguity. Dedicated to
identifying and cultivating team member skills and talents to improve team performance and
efficiency.
Recruit, transform high-potential staff into member of great teams, by coaching and mentoring,
which is critical to achieve Engineering / Operational Excellence.Your paragraph text
Head of Delivery :
I successfully scaled delivery operations by hiring over 40 engineers and
threeEngineering Managers within six months, forming four Agile teams tailored to client
needs. Theseteams were seamlessly integrated into customer delivery processes, leading
to improved sprintefficiency and autonomy. I designed and implemented a performance
management process, whichresulted in more than 50% of team members earning
overachievement rewards. Additionally, Idelivered the AWS Partnership Program, achieving
over 20 certifications in just four months.Through effective resource management, I
reduced bench rates to less than 2% annually, whilestreamlining onboarding processes to
achieve a 30% improvement in speed and a 50% increase inquality. Furthermore, I
introduced new service offerings, enhancing client value and strengtheningmarket
competitiveness.Key AchievementsGlobal Engineering Manager: Responsible for deliverables of multiple teams over E2E SDLCsuch asDevelopment, SiteOPs, DevOPs, QA and Test Automation. We have managed toreduce defectleMore...