Experience
Warehouse Manager and Installation Lead
Ducky’s Office Furniture /Reliant Group, SeaTac, WA July 2011 – November 2023
• Managed inventory levels by conducting regular stock checks and updating records.
• Optimized warehouse space to maintain organized inventory.
• Oversaw building security, opened and closed premises and addressed concerns with security personnel.
• Keyholder to facilities, main point of contact for emergency personnel and security.
• Controlled warehouse order selection, packaging and truck loading.
• Scheduled maintenance for warehouse equipment such as forklifts and pallet jacks.
• De-escalating customer issues and providing above-and-beyond customer service.
• Conducted walkthroughs of end user installation sites, to quote and bid on labor needs.
• Space planning and redesign of retail showroom floor to showcase seasonal products.
• Hands on leadership during delivery and installation of commercial furniture.
• Flexible availability to before or after business hours work, overnight and weekend.
• Detailed reporting of punch list and warranty issues and tracking their lifecycle from report to completion.
• Analyzed project delivery metrics to improve efficiency and reduce costs.
• Monitored project benchmarks closely to ensure deadlines were met.
• Monitored delivery routes and schedules to optimize efficiency and reduce costs.
• Coordinated delivery schedules, ensuring timely and efficient furniture distribution.
• Owned large installation projects ensuring adherence to all safety and quality standards, for all government, healthcare and municipal installations.
• Consulting on additional scope of work to subcontractors and facilitating scheduling with the end user.
• Adhered to established budget, closely monitoring labor hours and consumable supplies, working closely with stakeholders and decision-makers.
• Monitored employee hours for efficiency and gaps.
• Coached employees on performance and opportunities for growth.
• Trained new employees on company procedures, safety protoMore...