Hope Hendricks is a dedicated Order Management Specialist at Drexel Metals, where she leverages over eight years of industry experience to optimize supply chain efficiency and enhance customer satisfaction. Known for her meticulous attention to detail and innovative problem-solving skills, Hope has successfully spearheaded initiatives that reduced order processing time by 30%. Her collaborative approach and effective communication have strengthened relationships with key stakeholders, driving a 15% increase in client retention. Outside of work, Hope actively mentors aspiring professionals, sharing her passion for excellence in operations management.More...