Beth LaCaeyse is the Customer Support Director at Double Good, where she has transformed the customer service experience by implementing innovative support technologies and leading a team of over 50 professionals. With over a decade of experience in the CPG and manufacturing industries, Beth has a proven track record of increasing customer satisfaction and retention through strategic initiatives and personalized service approaches. She holds a degree in Business Administration from Roosevelt University and is known for her dynamic leadership style and commitment to continuous improvement.More...