I am a versatile professional with strong experience in customer onboarding, operations, and education. I’ve managed end-to-end onboarding processes for tech and VoIP companies, improved internal workflows to strengthen compliance and reduce processing times, and collaborated closely with cross-functional teams in remote environments. I’ve also handled complex scheduling operations, developed training materials, and supported providers through streamlined onboarding systems. Before transitioning into operations, I built a solid foundation as an English and ESL teacher, creating engaging curricula and fostering meaningful student growth. Across every role, I bring strong communication, problem-solving, service orientation, and organizational skills.More...