I’m a seasoned professional with over 15 years of experience spanning customer service, quality assurance, operations management, and event coordination. My career reflects a deep commitment to excellence, leadership, and client satisfaction—whether managing large-scale military medical events, improving customer experience at Amazon, or running my own small business.
I excel at building efficient systems, coaching teams, and turning complex challenges into smooth, results-driven processes. I thrive in fast-paced, dynamic environments and bring a unique blend of analytical thinking, empathy, and hands-on execution to every role.More...