Operations & Customer Success@Diputació de Barcelona
Verified
Dynamic leader in Operations & Customer Success at Diputació de Barcelona, where she has successfully streamlined processes to enhance service delivery across the region. Proven track record of fostering innovation and improving customer satisfaction through strategic initiatives. Her expertise in cross-functional team management and data-driven decision-making has been instrumental in achieving a 20% increase in operational efficiency over the past two years. Passionate about community engagement and partnerships, Sofía is committed to building strong relationships with stakeholders to drive sustainable growth and development.More...
Oriol Llauradó
Data Privacy and Security Specialist@Freelancer
Verified
I am a professional specializing in privacy, security, and data ethics within the digital sector. I have been a certified Privacy Manager by the International Association of Privacy Professionals (IAPP) since 2014. My expertise encompasses the Spanish Data Protection Act (LOPD), the General Data Protection Regulation (GDPR), ISO 27001, and ISO 20252.More...