With over 20 years of IT experience, I am a seasoned professional who specializes in driving operational efficiency through innovative change management strategies. I hold a PhD in Change Management in IT organizations, where I developed a new model tailored to the software product life cycle stages. I also have certifications in ITIL, TOGAF, and MCTS, reflecting my holistic approach to aligning IT processes with organizational goals.
I have experience in leading the development of ERP/WMS systems and the integration with e-commerce software. My expertise extends to data feeds, imports/exports, migration, and analytics, enabling me to deliver impactful solutions across diverse business domains. I firmly believe in the pivotal role of operational efficiency for IT company success.More...