Highly accomplished and strategic
business development and customer
success professional with over 15 years
of experience driving growth, retention,
and customer satisfaction in fast-
paced environments.
Proven track record of surpassing
targets, identifying opportunities, and
implementing effective strategies to
enhance organizational performance.More...
Jennifer Giangrande
VP, Human Resources@Diligent Corporation
Verified
Experienced Vice President of HR, currently leading HR Business Partnering and Talent Acquisition with a strong track record of aligning
HR initiatives with the organizational mission. Adept at strategizing with executive leadership to ensure that all areas of the organization
work in harmony towards common objectives. Proficient in fostering strong partnerships and providing strategic guidance on total
performance management, talent acquisition, and business transformation. Demonstrated expertise in collaboratively building culture,
leadership coaching, change management, and employee relations, with a proven ability to implement/lead projects that positively
impact how the organization operates. Skilled in managing HR programs, operations, and ensuring global compliance and best practice.More...
Declan Gallagher
Customer support specialist@Diligent
Verified
Declan Gallagher, as a Customer Support Specialist, your role is pivotal in ensuring customer satisfaction and resolving customer issues. The past month saw a significant improvement in customer satisfaction rates, which increased by 15%. The new customer support software implemented has improved efficiency by 30%. However, there has been a 10% increase in unresolved issues, which needs to be addressed. Training programs have been scheduled to enhance the team's problem-solving skills. The goal for the next quarter is to reduce unresolved issues by 20% and further increase customer satisfaction by 10%.More...
Eslinda Hamzah
Coaching & Facilitating Human Centred Systems Thinking@Eslinda & Co
Verified
Eslinda Hamzah is an accomplished professional specializing in coaching and facilitating human-centered systems thinking for clients in multiple sectors, globally. Eslinda has dedicated her career to understanding and improving organizational dynamics and human flourishing. She is deeply passionate about helping individuals and teams cultivate an environment of collaboration, innovation, and sustainable growth. Eslinda is a visionary leader, known for her ability to translate complex concepts into actionable strategies. Her work focuses on unlocking human potential and driving systemic change within organizations. Her unique approach and commitment to fostering meaningful change have established her as a respected figure in her field.More...