Digitalk company has experienced significant growth in the last quarter, with a 30% increase in overall revenue. Our product development team has launched two new innovative software solutions, which are receiving positive feedback from our clients. However, we are facing challenges in customer service due to increased demand. Our marketing strategies are proving effective in attracting new clients, but we need to focus on customer retention. Our competitors are also increasing their market share, thus we need to invest more in research and development. We recommend hiring more customer service staff and increasing our R&D budget by 20%.More...