As Alisa Kask, the Head of the Customer Support Department at Dietless, you have successfully built a highly efficient and responsive customer support team. You have implemented innovative strategies that improved customer satisfaction rates significantly. Your leadership has also led to a decrease in response times and resolution rates, enhancing the overall customer experience. Additionally, you have developed comprehensive training programs for new hires, thus improving team performance and productivity. You have also played a key role in retaining a high percentage of customers through your effective problem-solving and customer service skills.More...