**Professional Overview**
I am a results-driven Business Development and IT Management Executive with **12+ years** of leadership experience across fintech, e-commerce, and IT infrastructure in Africa and the Middle East. My expertise lies in driving revenue growth, building strategic partnerships, executing digital transformations, and scaling operations in dynamic markets. Based in Kigali, Rwanda, I currently lead Deriv’s African expansion while leveraging deep technical knowledge in systems management, CRM, mobile payments, and data-driven marketing.
**Key Achievements**
- **Strategic Leadership at Deriv RW Ltd (Kigali, 2020–Present)**
As Director & Country Manager (since Oct 2021) and Business Development Manager (Africa), I spearheaded market entry and growth across **10+ African countries**. I built and managed partnerships with payment providers, affiliates, and regulators; implemented BPO, mobile payments, and CRM strategies that significantly improved customer acquisition and retention; and drove product localisation and regulatory compliance for sustainable expansion.
- **Affiliate & Digital Marketing Success (Deriv.com, Dubai, 2019–2020)**
Recruited, trained, and tracked affiliates while executing digital and social media campaigns that boosted partner engagement, brand visibility, and lead generation.
- **E-Commerce Growth (Mon Ami Shoes, Dubai, 2018–2019)**
Managed online sales platforms (Noon.com and Souq.com), delivering a **30% increase in sales**.
- **IT Infrastructure Optimisation (Transfrontier Trading, South Africa, 2015–2017)**
Streamlined IT systems and proactive maintenance, reducing downtime by **40%**.
- **Earlier Career Highlights (Zimbabwe, 2000–2015)**
Held progressive IT and management roles at Impact Solar Energy, ZIG Computers, Philips Electronics, and Heritage Insurance Company, building a strong foundation in systems administration, project management, sales, and underwriting.
**Education & Credentials**
- MBA in International Business – Westford More...
Daniel Gerardo Britez Rodriguez
Education Specialist@Deriv.com
Verified
Education Specialist and AI-assisted content creator with a background in customer experience, training, and team leadership in the fintech industry. I specialize in researching, testing, and simplifying complex topics to create educational and marketing content for global affiliate partners.
My professional path includes roles in customer support, training, and team leadership at Deriv, along with international client service experience as cabin crew with Emirates Airline in Dubai. These experiences helped me develop strong communication, problem-solving, and cross-cultural collaboration skills.
I actively use AI tools such as Claude, AI Studio, and Veo to research, generate, and optimize content, combined with creative software like Adobe After Effects and Premiere for video and educational materials.
Native Spanish speaker, fluent in English, with working understanding of Portuguese.More...