Visionary Client Success leader with 12+ years of experience spearheading revenue growth and client retention within diverse SaaS landscapes. Adept in crafting transformative client retention strategies for enterprise, Fortune 500, and Gov/Fed clients, leading to significant financial successes, including a 44% revenue rise, a 144% increase in upsell revenue, and a 4% increase in retention. Versatile in CRM optimizations, go-to-market strategies, and fostering high-performing teams in fast-paced startups. Poised to leverage strategic insights and advocacy to drive unmatched client success.More...
Patrick Hegarty
Writer and Editor
Verified
Patrick Hegarty is a seasoned wordsmith with extensive experience creating memorable and original content. He is an experienced ghost writer, published novelist, and award-winning screen and game writer. Patrick's unique ability to articulate complex ideas in a simple, engaging manner has enabled him to work successfully across multiple industries. He is known for his meticulous attention to detail, adaptability, and commitment to maintaining the highest quality standards in all his projects. He is versatile, agile, and collaborative, and a welcome addition to any team.More...