Hello! I am Uzma and I bring 10 years experience building B2C, B2B solutions for Ecomm, Online retail and marketplace, Fraud and Risk Management. Expertise in user experience and interactions.
Passionate about solving problems. Scale teams and business.More...
I am a database Manager with more than 10 years of experience in SQL SERVER .
I have also experience as database Compliance analyst for SOX and HIPAA.
And I have experience a database PMMore...
Jennifer Rolling King
IT Security and Compliance Analyst@Direct Line to Compliance
Verified
Direct Line to Compliance has been maintaining a strong stance in IT security and compliance. As an IT Security and Compliance Analyst, Jennifer Rolling King has been instrumental in identifying and mitigating potential security threats and ensuring compliance with relevant regulations. Through her meticulous risk assessments and audits, the company has been able to prevent data breaches and maintain the integrity of its IT systems. Jennifer's efforts have significantly reduced the company's potential legal and financial liabilities, while enhancing its reputation for data security. Moving forward, her focus will be on continuously improving the company's security posture and staying updated with the evolving regulatory landscape.More...
Virgilio Garcia
Client Service Manager@ADP
Verified
Duties & Responsibilities:
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Set up a meeting with the specific client to discuss the issues in the ADP tool
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Coaching/mentoring support associates
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Attend a regular leads meeting to discuss updates/challenges
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Process the quarterly/annual income tax of a specific client directly to the IRS
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Do some escalations documentation
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Directly communicate to the client if there are some urgent matters regarding tax and ADP Tool
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Create process improvement for the team and monitoring file to address properly the attendance/performance issue.
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Monitor all service requests for each associate under my team, and make sure that all requests are updated.
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Create a daily/weekly productivity report for my team, in preparation for the team huddle update
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Do an audit/QA to our US counterpart and make sure all processes and documentation are correct and updated after closing the service request.
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Attend the monthly business review with our director and senior vice president for operations to discuss our monthly performance status (Total Closed SRs, Aging SR’s)More...