Customer Success | Project & Program Management | Cloud & Data Center Solutions | PMP, ITIL
I'm a dynamic, customer-facing professional with over 23 years of experience driving outcomes for global enterprises and service providers. From onboarding to software lifecycle support, I've built a career around ensuring long-term customer success, license optimization, and ROI delivery across complex tech environments.
My background spans cloud migrations, enterprise software deployments, data center transformations, and backup/disaster recovery, complemented by certifications including PMP, ITIL, and Cisco CSM. I've managed end-to-end engagements, collaborated cross-functionally with technical and executive stakeholders, and led teams through full project lifecycles.
I thrive on relationship-building, process optimization, and aligning customer goals with technology solutions—whether leading onboarding efforts, coordinating multi-cloud initiatives, or mentoring delivery teams.
Let’s connect if you're looking for someone who can bridge the gap between technical execution and customer success.More...