With 8+ years in the MSP space, I specialize in client success, team coaching, and service delivery optimization. I’ve led remote support teams, developed scalable processes, and implemented performance improvement plans that drive results. I’m passionate about helping businesses anticipate client needs and prepare for growth through clear documentation, SOPs, and strategic support.
Available for contract work in:
Documentation & SOP creation
Client success initiatives
Team coaching & goal setting
Service delivery improvementMore...
Christopher O’Keefe
Client Success Manager@Data Evolution, LLC
Verified
Experienced IT professional with a strong financial background and a passion for learning, client interaction, and guiding companies to optimal solutions. Skilled in mentoring staff, leading teams, and managing projects. Extensive experience with publicly traded companies, providing a unique perspective on client value and data-driven solutions. I have about 5 years of experience with supporting and guiding pharmaceutical and healthcare clients.More...