Erika Kuhn's role as a Customer Service Specialist involves addressing customer inquiries and resolving issues to ensure customer satisfaction. She excels in providing excellent service, maintaining strong customer relationships, and working collaboratively with team members. Erika is proficient in using customer relationship management software and has a strong understanding of the company's products and services. Her excellent communication skills, problem-solving abilities, and dedication to customer satisfaction have significantly contributed to the company's customer retention rates.More...