CXI Services Inc.
Company Employees
Karen Joy Arca
Marketing Specialist @Zwaluw Solutions OPC
Verified
Customer Support | QA | Marketing Support | 3+ YOE I bring 3+ years of cross-functional experience in customer support, quality assurance, and marketing support—driving team performance, customer satisfaction, and operational consistency. Skilled in multichannel support (chat, email, phone), QA scorecard development, feedback coaching, and support for targeted marketing efforts. Known for empathy, efficiency, and adaptability in remote, fast-paced environments. Tools: Google Workspace, Excel, Canva, Slack, Teams, DiscordMore...