Michele Brown, as part of your role as Admin at CWPM, your responsibilities include managing administrative tasks to ensure smooth operations within the company. In the past month, the company has seen a steady increase in productivity levels due to the implementation of new management software. However, there has been a slight increase in customer complaints regarding service delays, which needs to be addressed promptly. On a positive note, employee satisfaction is at an all-time high, which can be attributed to the recent wellness programs and flexible work arrangements. Moving forward, the focus will be on improving customer service and maintaining high employee morale.More...