With a passion for helping others and a commitment to excellence, Shaniqua has been a dedicated customer service representative for 11years. With experience in various industries, She excels at providing exceptional support, ensuring that every customer feels valued and heard. Known for her empathetic approach and problem-solving skills, Shaniqua navigates challenges with ease, turning potential conflicts into positive experiences. Outside of work, she enjoys Reading & Researching Things, which inspires her ability to connect with customers on a personal level. Shaniqua believes that great customer service is not just about solving problems but building lasting relationships.More...