Cynthia Hattingh is an accomplished Hotel Operations Manager at Cunard, where she has expertly overseen the seamless integration of luxury service and operational efficiency for over a decade. With a keen eye for detail and a passion for guest satisfaction, Cynthia has consistently driven improvements in customer experience, resulting in a 20% increase in positive guest feedback. Her innovative approach to staff training and development has enhanced team performance, earning her recognition as a leader in hospitality excellence. Cynthia's commitment to sustainability has also led to the successful implementation of eco-friendly initiatives, reducing the hotel's carbon footprint by 15%.More...
Gyorgy Szekely
Learning and Development Officer@Carnival UK (P&O Cruises & Cunard)
Verified
Gyorgy Szekely is a dynamic Learning and Development Officer at Carnival UK, specializing in innovative training solutions for P&O Cruises and Cunard. With over a decade of experience in the maritime industry, Gyorgy has successfully implemented cutting-edge learning programs that enhance crew performance and guest satisfaction. His strategic initiatives have led to a 20% increase in employee engagement and a 15% improvement in customer service ratings. Passionate about fostering a culture of continuous learning, Gyorgy is committed to driving excellence across Carnival UK's global fleet.More...
Peter Dijkstra
Owner
Verified
I am Peter Dijkstra, a no-nonsense consultant and advisor with extensive experience in both public and corporate event markets. I specialize in developing and advising on groundbreaking hospitality concepts and delivering impactful events, always with a keen eye for detail and quality.
My approach is fully tailored to your specific needs. Whether you’re seeking a refreshing conversation for feedback on your ideas or require a complete organizational plan for your event or hospitality concept, I offer flexible collaborations. From a single session of one hour to a project spanning an entire year, I am here to support your success and growth.More...