Direct HR operations and organizational development during a time of rapid expansion and transformation. Partner with executive leadership to scale people strategy, enhance culture, and build infrastructure to support long-term growth.
• Spearheaded a 400%+ increase in staff over four years through strategic, full-cycle recruitment and succession planning across all levels, including executive leadership.
• Reduced turnover by 30% through targeted onboarding, retention strategies, and culture alignment.
• Earned “Best Place to Work” honors for two consecutive years by transforming organizational culture, systems, and leadership practices.
• Developed and implemented all people operations functions for efficiency and effectiveness through job needs analysis, separation of responsibilities, operational improvements, and organizational design.
• Built a scalable HR infrastructure to support firm expansion, including new revenue streams, automated systems, and robust KPI tracking to drive productivity and business results.
• Collaborated daily with the CEO to manage operational workflows, enabling executive focus on business growth and quality assurance.
• Created and launched a firm-specific 27-point automated training program for Intake and Paralegal staff to standardize knowledge and accelerate ramp-up time.
• Designed and implemented a competitive total rewards program that delivered enhanced employee value with only a 10% increase in annual costs.
• Positioned the firm as an employer of choice, leveraging brand, benefits, and employee experience to improve recruitment, engagement, and retention.
• Oversees and optimizes all core HR functions, including payroll, benefits, compliance, and administrative systems.More...
Lakesha Fowler
Digital Marketing Specialist
Verified
We offer tailored digital marketing, AI-driven solutions, virtual assistant services, and system management to help businesses enhance their online presence, streamline operations, and achieve sustainable growth.More...