Dynamic and results driven professional with a strong background in sales training, account management, and customer service. Proven track record of boosting team performance, reducing turnover, and enhancing operational efficiency through targeted coaching, structured training programs, and data driven process improvements. Certified in debt arbitration (IAPDA) and recognized for leadership through Trainer of Trainers and Trainer on Demand programs. Adept at delivering tailored financial solutions, optimizing quality control metrics, and driving customer satisfaction. Passionate about continuous development and fostering high performance teams in fast paced, results oriented environments.More...