PMO Manager - Professional Services@CSCO Project Management
Verified
Solutions driven Project Professional - PMI certified - over 20 years corporate experience..
I Work with risk and third party trust service owners to develop and execute a quality service / or products
by building a roadmap that aligns capabilities and SLA KPI targets with service investments
I am able to Develop and maintain metrics that communicate the health of the service,
measured against Vendor Supplier SLAs
I Manage the ongoing assessment of the efficacy of security controls against targeted
security posture, including SLA reporting, management of mitigation plans to address risk,
and maintain the definition of security control(s) per the Common Controls Framework (CCF)
Financial management of delivery that includes communicating operational budget
requirements for department level planning, associated procurement activities, and meeting
quarterly budget expectations
A. Manage demand intake for requests and stakeholder expectations
B .Work with service owners on capacity planning and delivery
C.Define and manage dependencies on external teams to successfully deliver the services by
getting alignment on commitments
D. Partner with the Technology /Telecommunications Vendors (Internationally) to provide
evidence to auditors that demonstrate efficacy of security controls
E . Pursue operational strategies to scale security service capabilitiesMore...