With over 18 years of experience in the hospitality sector, I currently serve as the Chief Administrative Officer and Director of Training and Development. My expertise spans across diverse environments, including fast casual, upscale, and fine dining, where I've successfully managed teams of over 100 members.
I have a proven track record in developing comprehensive training programs tailored to enhance operational efficiency and employee engagement. My experience also extends to overseeing new store openings (NROs), where I apply strategic insights into financials and customer service dynamics to drive results.
Leveraging my deep understanding of the food and beverage industry, I am committed to helping businesses thrive by optimizing their operations and enriching their service quality. My passion for hospitality fuels my mission to elevate organizations and create memorable experiences for customers.More...