A dynamic and results-oriented business professional with over 16 years of experience in the hospitality and service industry. I possess a proven track record of attention to detail and a strong ability to ensure accuracy and quality in all tasks and projects. Additionally, I excel in developing creative solutions to complex challenges. My skill set includes proficiency in data analysis, project management, SOP writing and execution, labor management, training, operational excellence audits, and much more, all underscored by a passion for customers and work team satisfaction. I am adept at project coordination and execution, demonstrating a steadfast commitment to delivering high-quality results.More...