Magali Hecketsweiler is a dedicated and experienced insurance agent at Covea Company. She is responsible for providing clients with comprehensive advice on different types of insurance policies, such as life, health, and property insurance. Her role also includes assessing the needs and risks of clients and helping them choose the best insurance plan that suits their requirements. Magali is known for her excellent customer service skills, in-depth knowledge of the insurance industry, and ability to build and maintain strong relationships with clients. Her expertise and commitment have greatly contributed to the success and growth of Covea Company in the insurance market.More...
Alicia SPATSCHEK
Customer service expert@Covea
Verified
As Alicia Spatschek, a customer service expert at Covea, you have significantly improved customer satisfaction rates through your exceptional problem-solving skills and empathetic communication style. You have successfully handled a high volume of customer inquiries about insurance policies, claims, and payments, and resolved complaints efficiently and professionally. Your ability to train and mentor new team members has also contributed to the overall performance and productivity of the customer service department. You have consistently met and exceeded your performance targets, earning you multiple Employee of the Month awards.More...