As Sheena Shultz, I have a proven track record of providing exceptional administrative and customer support across various companies. I have successfully managed and organized numerous administrative tasks, streamlined office operations, and improved efficiency. In terms of customer support, I have consistently achieved high customer satisfaction ratings, resolved complex customer issues, and enhanced customer relationships through proactive communication and problem-solving skills. My multi-industry experience has equipped me with a versatile skill set and a deep understanding of different customer needs and business operations.More...
Mindy Hong
UX researcher@Coupang
Verified
Gavin Xu
Senior Software Engineer@Coupang
Verified
Jay Wiggins
Coo/Consultant@Mercado libre
Verified
Jay Wiggins is an esteemed COO and Consultant with a proven track record of success in driving business growth and operational efficiency. With a career spanning over two decades, he has held several leadership roles across multiple industries. Jay's expertise lies in strategic planning, change management, and team leadership. His analytical skills and ability to identify business opportunities have been instrumental in turning around struggling organizations. As a consultant, Jay has helped businesses streamline their processes, improve employee productivity, and achieve their financial goals. He holds an MBA degree and is known for his dynamic and results-oriented leadership style.More...
Keith Erwood
Co-founder, COO/CTO Principal Consultant@Erwood Group
Verified
š¢ Business Preparedness Solutions
Business Continuity
Crisis Management
Disaster Recovery
Cybersecurity
Risk Assessments / Management
Business Impact Analysis (BIAs)
Financial Impact Analysis
Plan and Program Development, Implementation & Management
Exercise Development, Implementation and facilitation for Business Continuity, Crisis Management and DR.
Exercise evaluation, remediation and guidance.
Experience with High-Availability multi-Cloud and Hybrid-Cloud environments including: AWS, GCP, Microsoft Azure and Oracle.
Experience with Robotics ITDR.
BIG WINS:
ā Assisted well known global Life science and Genomics company stuck with Business Continuity after 5 1/2+ years achieve successful completion of 68 BIAs, 60 completed BC plans in 6 months and first series of exercises (27) in 1 year.
ā Same company above was awarded an additional $500 Million in insurance coverage for a total of $2 Billion with zero increases in premiums based on contingencies and plans. Within the first 6 months.
ā Successfully implemented and tested off-site DR system for a national Retailer with $1 Billion in sales to their critical payment system. Preventing $2.739+ Million in daily Revenue loss.More...