I am an experienced data analyst and former civil servant with a strong background in prison education, neurodiversity support, and offender rehabilitation. With master (MA)
degree level education, I combine academic knowledge with practical expertise. Since joining the prison service in 2018, I’ve held various operational and leadership roles, including prison management, where I developed nationally recognised best practices. I now work as the sole Business Data Analyst at a Software as a Service company, where I analyse data to enhance business decisions across all departments and manage support and service desk systems to improve customer service. I also lead on digital literacy, secure tech rollouts, and cross-sector stakeholder engagement to support prisoner education and resettlement.More...