Pavle Ristić is the visionary CEO and Founder of Consultech, a leading consultancy firm specializing in innovative technology solutions for the financial sector. With over 15 years of experience in tech-driven business transformation, Pavle has successfully guided numerous companies through digital evolution. His leadership at Consultech has been marked by a relentless commitment to excellence and a keen ability to anticipate industry trends. Pavle's groundbreaking work has earned him recognition as a thought leader in the intersection of technology and business, driving Consultech to new heights in the global market.More...
Branislav Nusic
Software support manager@Consolia
Verified
With over a decade of experience in IT service management, software support, and cross-functional leadership, I have built a career around delivering high-quality technical support, improving processes, and enabling teams to perform at their best. Since joining Consolia/Intersolia in 2015, I progressed from Support Engineer to Team Leader and eventually to Software Support Manager, where I led multiple teams, managed complex service delivery operations, and played a key role in shaping product requirements, backlog priorities, and internal workflows.
Throughout my career, I have consistently driven operational improvements by identifying process gaps, designing scalable solutions, and overseeing successful implementation. I managed crisis situations, resolved major customer escalations, and collaborated closely with Product Owners, Scrum Masters, and development teams to ensure timely, accurate delivery of product updates and customer solutions.
A strong advocate for people development, I conducted annual performance reviews, supported career growth, and ensured high motivation and engagement within my teams. I also participated in recruitment processes, helping build strong, reliable, customer-focused teams.
Earlier roles at NCR Corporation strengthened my technical foundation and customer-centric mindset, supporting large-scale retail environments and acting as a point of escalation for service desk specialists.
Key achievements include:
Leading multiple teams and driving consistent, high-quality service delivery across the organization
Managing major customer escalations and crisis activities while maintaining customer trust
Designing and implementing process improvements that enhanced efficiency and workflow clarity
Defining product requirements, user stories, and KPIs to support development and support operations
Supporting career development for team members and conducting structured performance reviews
Coordinating with cross-functional stakeholders to resolve dependencies and ensure smooth produMore...
Biljana Cvetkovic
Product Owner
Verified
I help companies turn complex ideas and requirements into clear, actionable digital products. As a Product Owner and Product Consultant, I work closely with business stakeholders and technical teams to align strategy, execution, and delivery in Agile environments.
With a background that spans from Product Specialist to Product Owner, I bring a hands-on, flexible approach to consulting engagements from defining product vision and roadmaps to backlog management, process optimization, and team alignment. I specialize in bridging business and technical perspectives to ensure products deliver real user and business value.
I support teams with product discovery, Agile ways of working, stakeholder communication, and delivery execution, while fostering collaboration, clarity, and trust across cross-functional teams.
Open to consulting projects, freelance engagements, and collaboration opportunities in product development, digital platforms, CRM, and Agile transformation.More...