i amNkwete Fotang Anita Mbuokeu an accomplished Manager at Computer World Cameroon, perfectly bilingual French and English , where i have been instrumental in enhancing client satisfaction and retention rates by 30% over the past year. With a keen eye for innovative solutions, have successfully led my team in implementing cutting-edge customer service strategies that have streamlined operations and improved client engagement. My leadership and dedication have not only fortified client relationships but also contributed significantly to the company's growth and market presence. I hold a Bsc in Sociology and Anthropology from the University of Buea with other certificates in Project management, leadership and customer service, computer knowledge and i am passionate about leveraging technology to drive customer-centric transformations.More...