Operations and technology professional with 5+ years of experience in quality assurance, sales operations, and technical support management across healthcare technology, SaaS, and service industries. Proven track record in process optimization, workflow automation, and cross-functional leadership across multiple countries. Skilled at driving efficiency, scalability, and customer satisfaction by aligning business strategy with execution.
Certified in HIPAA Security, Salesforce Sales Operations, SQL, and PHP Development, with full professional proficiency in English (C2) and native Spanish. Currently seeking opportunities in Operations Management, Business Process Improvement, and Global Support Leadership.More...