Commonwealth of Kentucky Cabinet for Health and Family Services
Company Employees
Levi Wolfe
Operations Manager
Verified
Operations Manager at Integrity Global | Business Process Management Specialist
Improving Organizational Processes and Systems at Integrity Global for USG contracts delivery
I am recently an Operations Manager at Integrity Global, a leading USAID contractor that delivers monitoring and evaluation services for various development projects in Africa and the Middle East. I have a BA in Philosophy and basic communication skills in Arabic and I bring a unique perspective and a cross-cultural, customer-oriented understanding to all of my roles.
For over 9 years, I have been managing and improving business processes to enhance user satisfaction and project outcomes, while collaborating with aligned stakeholders to build multi-year strategic roadmaps. I have worked across multiple countries and projects, including Egypt, Jordan, South Sudan, Kenya, Uganda, Somalia, Mozambique, and DRC. I lead teams of 3-8 professionals and empower them to perform at their best.
I am proficient in Google Workspace, file management, and due diligence, and I am skilled in designing, testing, and implementing internal projects, such as new systems, processes, and tools. I provide project and operational support to project delivery and technical teams, as well as coordinate staff, consultants, and resources. I am adept at evaluating statistical data, conducting basic data analysis, and assisting frontline staff in the interpretation of reports and data. I am familiar with the CQI process and the administration of program policies and procedures.
My mission is to optimize the efficiency and effectiveness of organizational processes and systems, and to ensure the quality and compliance of project deliverables. I am passionate about learning and innovation, and I am always looking for new ways to solve problems and create value. I am motivated by the impact and purpose of my work, and I am proud to be part of mission driven teams.More...