Executive Summary:
Common Cents Bookkeeping & Tax Preparation Company has experienced substantial growth in clientele and revenue in the past year. This growth is attributed to our emphasis on customer service, accuracy, and the expansion of our digital services. However, the increased workload has resulted in some challenges, including longer working hours and increased pressure on our team. To address these issues, we are planning to hire additional staff and invest in advanced tax software to streamline our operations. Our goal is to continue providing excellent service to our clients while ensuring a balanced workload for our staff. Cathy Fisher, as our Tax Accountant, your role will be crucial in training new hires and integrating the new software into our system.More...