I bring 9 years of experience in the BPO industry, with 6 of those years dedicated to leading and managing diverse specialty teams. Currently, I’m in the telecom industry, where I began as a Business Analyst and have progressed to the role of Sales Performance Manager. My unique blend of hands-on leadership experience and analytical skills allows me to deliver strategic solutions that drive team performance and operational success.More...
Sandi Chai Chang
Business Process Consultant
Verified
Sandi Chai Chang is a dynamic Business Process Consultant with over two decades of experience in optimizing operational efficiencies for medium and large companies. Known for her strategic vision and innovative approach, Sandi has successfully led cross-functional teams to streamline processes, resulting in a 30% increase in productivity for her clients. Her expertise in digital transformation and change management has made her a sought-after advisor in the telecom industry. Sandi is a lean six sigma green belt professional and a Certified Experience Professional who is passionate about leveraging technology to drive sustainable growth and customer experience.More...