Sandi Chai Chang is a dynamic Business Process Consultant with over two decades of experience in optimizing operational efficiencies for medium and large companies. Known for her strategic vision and innovative approach, Sandi has successfully led cross-functional teams to streamline processes, resulting in a 30% increase in productivity for her clients. Her expertise in digital transformation and change management has made her a sought-after advisor in the telecom industry. Sandi is a lean six sigma green belt professional and a Certified Experience Professional who is passionate about leveraging technology to drive sustainable growth and customer experience.More...