Chief Product Officer@Loyalty Now Global Pte. Ltd.
Verified
Executive Summary:
Currently the Chief Product & Innovation Officer in Loyalty Now Group, Visionary IT leader with 30 years of experience in driving technological innovation and strategic growth in software R&D, IT services, and enterprise solutions architecture.
Proven expertise in leading cross-functional teams, managing multi-million-dollar budgets (>9mil), and executing digital transformations in banking, payments, and big loyalty programs.
Skilled in Agile/DevSecOps, cloud technologies, and end-to-end project/product management. Known for strong stakeholder collaboration and delivering high-quality software solutions.
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Core Competencies:
• IT Product Strategy/Innovation, TAM analysis, Product Roadmap Management
• Software R&D and Enterprise Solution Architecture
• Executive Strategic Mission/Vision & Values Planning & Technology leadership
• Project & Program Management
• Agile Transformation/Change Management, Quality, Security Assurance (ISO27001/PCI)
• Team Leadership & Cross-Functional Collaborations
• Cloud Computing & IT Support & Managed Operated Services Management
• Financial Budgeting & P&L Management for the entire Strategic Business Unit.
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Education:
• Bachelor’s in Engineering (Electronics & Communication), Mepco Schlenk Engineering College, Madurai Kamaraj University, 1991- Jun 95
• Global CTO Specialization, National University of Singapore (NUS), Jun 2023 - Apr 2024
• Certifications: Agile, IT Project Mgmt (PMPBOK), ISO QMS Lead/CMMI SCAMPI Auditor
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Professional Experience:
Loyalty Now Pty. Ltd. (Aug 2023 – Present)
• Chief Product & Innovation Officer (In Executive Leadership Team, reporting to CEO)
o Aligned product strategies with organizational goals, missions, visions & values.
o Led product vision development and revenue growth strategies & customer retention through data-driven insights.
o Spearheading innovative loyalty product roadmaps and customer-centric pMore...