Islam Gaafar has consistently demonstrated exceptional leadership and strategic acumen in his role as Key Account Manager. Over the past five years, he has successfully increased client retention rates by 30% through the implementation of innovative customer engagement strategies. I spearheaded a groundbreaking project that resulted in a 50% boost in annual revenue for the company's top-tier accounts. Additionally, I recognized with the prestigious "Excellence in Client Relations" award for his outstanding ability to cultivate and maintain long-term partnerships with key stakeholders.More...
Lawrence Boose
Digital Channel Manager@Molina Healthcare
Verified
With over 25 years of experience in Information Technology, I have held executive management, program & project management, product owner, and technical roles across multiple industries. My expertise lies in Enterprise Application Integration, migration, digital channels, technical architecture, and operations. I possess deep knowledge in Artificial Intelligence, eCommerce, web development, portals, finance, healthcare payer, and business processes.
Industry Experience:
Healthcare: Insurance (Payer), Provider (Clinical) Management
Entertainment: Production and Financial Services
Government: Federal, State, City, and International
Education: Tutoring and Infrastructure
Payroll Services
Publishing Fulfillment
Real Estate
Cosmetics Manufacturing and Retail
Warranty Insurance
Retail: eCommerce and Chain Operation
Real Estate Development
Institutional/Portfolio Money Management
Oil and Gas: Transportation, Upstream, and Investment Partnership
I have successfully founded two companies as an entrepreneur, showcasing my creative, technical, and strong leadership skills.
Specialties:
eCommerce
Software Development
Web Development
Technology Solutions
Global Project Management
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