As a dedicated Technical Support Specialist at Codimat S.A., I excel in diagnosing and resolving complex technical issues to enhance customer satisfaction. With over five years of experience in the tech industry, I'm known for my exceptional problem-solving skills and my ability to communicate technical information clearly to non-technical users. My proactive approach has led to the development of several internal tools that have streamlined support processes and improved response times. I'm passionate about leveraging technology to drive efficiency and innovation.More...