Junior Frontend Web Developer@Digital Punk - Cyber Constructs
Verified
Simon Shields is a Junior Frontend Web Developer at Digital Punk - Cyber Constructs, where he is responsible for developing and implementing web-based applications. He is proficient in several programming languages, including HTML, CSS, and JavaScript. Simon is adept at creating visually appealing sites that feature user-friendly design and clear navigation. He works closely with the design team to ensure the functionality and aesthetics of the websites align with the company's brand identity. Simon is continually learning new technologies and updates to stay current in the ever-evolving digital landscape. His strong problem-solving skills and attention to detail make him a valuable asset to the company.More...
Salta Shakim
Customer Success Manager@Codecademy
Verified
Experienced and dedicated Customer Success/Account Manager with a strong history of driving onboarding, adoption, and retention for enterprise and mid‑market clients. I specialize in uncovering customer needs, delivering proactive multi‑channel support, and crafting customized solutions that boost engagement and minimize churn.
I play a pivotal role in:
Providing end‑to‑end customer support across multiple platforms
Quickly diagnosing and resolving client needs using data‑driven approaches
Leading clients through onboarding, product demonstrations, configuration, and hands‑on training to ensure successful adoption
Fostering trust and long‑term relationships to support renewals and identify upsell opportunities
Technical Skills:
Zendesk, TalkDesk, Zoom, WebEx, Asana, Google Suite, Microsoft Office Suite, Canva, GenAI, Salesforce, HubSpot, Outreach, Looker.More...