I have over 20 years of experience in the Technology field, with an emphasis on Digital Channels. I have worked as an IT Coordinator, Scrum Master (PSM I), Tech Lead, IT Consultant, Business Analyst, and Systems Analyst in the Insurance segment (Auto, Home, Business, Condominium, Bond, Health, Life, Consortium, and Credit Card).
Experience in large Digital Transformation projects, including Mobility (applications), IVRs, Chatbot, B2B and B2C Portals, Online Insurance Sales, Web Applications, and Insurance Calculation Pricing Applications. I worked as a Scrum Master, supporting the PO in refining and prioritizing the backlog, ensuring the team's deliveries, and supporting the prioritization of technical debt together with IT teams.
Experience in systems modernization, decoupling of monolithic applications, building systems with microservices, data modeling, and QA.More...