I’m a results-driven Operations Manager with over six years of experience leading diverse teams and driving strategic growth across industries like law firms, real estate, healthcare, finance, design, marketing, executive support, apparel, and more. Throughout my career, I’ve worked closely with clients from various sectors, quickly adapting to their unique needs and delivering tailored, efficient solutions that align with their goals.
With a degree in Psychology and certifications in Project Management, High-Level Business Administration, and Leadership, I’ve developed a strong foundation that blends emotional intelligence with analytical thinking. This allows me to lead with clarity, build strong relationships, and make data-informed decisions—always keeping people and purpose at the center of my work.
My experience spans customer success, CRM management, process optimization, and team development. I’ve managed operations in high-pressure environments, improved KPIs, designed SOPs from scratch, and mentored supervisors to exceed performance expectations.
What drives me is the opportunity to create structure, elevate teams, and help businesses grow in sustainable and impactful ways. Whether I’m managing cross-functional teams or refining internal workflows, I bring energy, focus, and a deep commitment to delivering results with empathy and precision.More...