The Utility Billing department at City of Missoula has been performing well with a high level of efficiency and accuracy in billing. Our current focus is on upgrading the existing billing system to a more advanced platform that will further streamline our operations and improve customer service. We are also working towards implementing more sustainable practices in our operations, such as encouraging customers to switch to paperless billing. We are confident that these changes will not only enhance our service delivery but also contribute to the broader environmental goals of the City of Missoula.More...