Cristiane Grannemann is a dedicated professional currently holding the position of Customer Success Manager. Even though the company she works for is not specified, Cristiane is known for her exceptional skills in customer relationship management and strategic planning. She has a strong background in improving customer retention levels and increasing customer satisfaction. Cristiane has a knack for problem-solving, understanding customer needs, and implementing effective solutions. Her expertise also extends to areas like team leadership and project management. Her commitment to ensuring customer satisfaction and her ability to drive customer success are what set her apart in her field.More...
Marcelo Marques
Sr Project and Program Manager@Lien Consultoria
Verified
Portuguese and English versions:
With over 20 years of experience in IT, IoT/M2M, Technology, and Telecom, he has excelled in managing complex projects for domestic and multinational companies such as KORE Wireless, Cisco, Oracle/Tekelec, TIM, Claro, Vivo, Oi, and Nortel. His expertise in managing high-complexity environments and leading both direct and outsourced teams has ensured the efficient and high-quality delivery of high-value contracts. He is known for his ability to develop trustworthy relationships with clients and strategic partners, essential for expanding sales in the Brazilian market and ensuring stable services and high-quality products. Throughout his career, he has delivered successful projects, particularly for Tier-1 and Tier-2 companies, managing budgets (CAPEX/OPEX), P&L, ROI, and service sizing for RFPs and large operational contracts, with project sizes reaching up to USD 22 million.
His global experience includes interacting with multidisciplinary, cross-functional, and multicultural teams from countries such as the USA, Canada, Mexico, Chile, France, Italy, Israel, and India. He possesses comprehensive technical knowledge in advanced IoT and M2M technologies, Cloud, Mobile Technologies (2G, 3G, LTE), large IP networks, WiFi for crowd areas, transmission, and telephony. He has collaborated with industry giants such as Cisco, Ericsson, Oracle-Tekelec, Nokia, and Nortel. Additionally, he is deeply involved with PMI (PMP, RMP risks) and Scrum Alliance (PSM & PSPO), contributing as a volunteer for PMI (SME) in the review committee of RMP standards and acting as a mentor in Hackathons. This combination of technical knowledge, leadership skills, and community involvement underscores his commitment to excellence in project management within the technology and telecommunications industries.
Com mais de 20 anos de experiência em TI, IoT/M2M, Tecnologia e Telecom, ele se destacou na gestão de projetos complexos em empresas nacionais e multinacionais, como KORE Wireless, Cisco, Oracle/Tekelec, TIM,More...
Monica Lau
Marketing Consultant / advisory@ML Marcom
Verified
Monica Lau is a highly experienced Marketing Consultant and Advisor at ML Marcom company. She specializes in strategic planning, brand development, and digital marketing, leveraging her extensive industry knowledge to help businesses effectively reach their target audiences and achieve their marketing goals. Utilizing a data-driven approach, Monica provides actionable insights and tailored marketing strategies that drive growth and enhance brand visibility. Her expertise extends across various sectors, ensuMore...