With over two decades in the hospitality industry, I've cultivated a diverse skill set encompassing operations management, sales strategy, customer service excellence, and team leadership. My journey has taken me through various roles, from orchestrating grand restaurant openings and curating innovative menus to leading management teams and driving sales for large-scale banquet events and social affairs.
My approach is hands-on and intuitive, allowing me to anticipate challenges and implement solutions that enhance guest experiences and optimize operational efficiency. I take pride in building cohesive teams that share a commitment to excellence and adaptability in a dynamic industry.
As the hospitality landscape evolves, I've embraced the shift towards remote work, bringing my raw talent and instinctive approach to virtual environments. This transition has enabled me to apply my expertise in new ways, leveraging technology to maintain high standards of service and operational effectiveness.
Whether it's refining customer service protocols, streamlining operations, or closing significant sales deals, I bring a strategic mindset and a passion for hospitality that consistently deliver results.More...