I am a Certified Scrum Master (CSM) and Certified Product Owner (CSPO), with a background in ServiceNow System Administration and IT Service Management. In my last role as a Solutions Consultant, I leveraged my technical expertise and business acumen to design and implement tailored ServiceNow solutions that addressed complex client challenges.
I also coordinated end-to-end project delivery for multiple enterprise ServiceNow implementations, managing timelines, resources, and dependencies while maintaining clear communication channels between technical teams and business stakeholders.More...