I'm a nonconformist who enjoys understanding the reason behind a problem. In my spare time, I take care of my plants and mentor in volunteer work.
I’ve worked for almost 6 years in the Tech Industry for SaaS B2B companies.More...
Júlia Miranda
Head of Customer Succes@Reacher
Verified
As Head of Customer Success at Reacher, I have successfully managed and nurtured client relationships, leading to increased customer satisfaction and retention. I have effectively resolved customer issues and complaints, improving the overall customer experience.
Additionally, I have implemented strategies that have boosted customer engagement and loyalty. I have also contributed to the growth of the company by upselling products and services.More...