Cassandra Oxley is a seasoned Technical Writer at Changeis, Inc., where she specializes in crafting clear and compelling documentation that bridges complex technical concepts with user-friendly language. With over a decade of experience in the tech industry, Cassandra has a proven track record of enhancing product usability and customer satisfaction through her meticulous attention to detail and innovative communication strategies. She holds a Master’s degree in Writing from Goddard College, which underpins her expertise in writing, editing, and proofreading content that supports both technical teams and end-users. Passionate about knowledge sharing and continuous improvement, Cassandra is also an advocate for diversity in tech, mentoring aspiring writers and contributing to industry publications.More...