Certify
Company Employees
MR
Morgan Rae
Sales @Certify
Verified
Ruchi Bansal
Founding Customer Success Manager @Assured
Verified
I've successfully established and led the customer success department at various organizations. I've implemented strategies that significantly improved customer satisfaction and loyalty. I've also played a key role in driving product adoption and usage, resulting in increased customer retention rates. Furthermore, I've effectively managed cross-functional teams to ensure customer issues are resolved promptly, thereby enhancing the overall customer experience.More...