Centro de Energia Nuclear na Agricultura - CENA/USP

Company Employees

Taizi Da Silva

Customer success | Customer service | key account

Verified

Professional with 3+ years of experience in tech companies (payment solutions), focused on driving results and building strong customer relationships. Skilled in Relationship Management, Conflict Resolution, Customer Focus, Organization, Active Listening, and KPI tracking. I use data analysis to guide smart decisions, create goal-oriented action plans, and work with CRM tools to follow the full customer journey. I also have experience with agile methodologies like SCRUM and KANBAN to keep processes efficient and adaptable. I'm fluent in English and Spanish, thanks to an exchange program in the U.S.More...